REVIEWS

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Our Reviews

Hear what our past customers have to say about our service.

★★★★★

“Spectacular service team! I actually look forward to returning to Whalen Automotive for all my vehicle service needs. They invest in my car as if it was their own car. Whalen Automotive is the best place around the entire Capital Region for vehicle maintenance and repairs.”


- Guyla Clark

★★★★★

“I was having fuel economy issues, and I went to multiple garages asking if they could fix it. Most of them said there was nothing wrong with the car. One made me waste $250 changing my spark plugs.

This was the last place I wanted to try before giving up. They seemed confident they could detect the issue. I was pleasantly surprised when they called back 2 days later with the diagnosis. They managed to figure out what was wrong with the car when 4 other garages failed and some just refused to look into it altogether.”


- Sounak Banerjee

★★★★★

“A half-hour into my drive from Hoosick NY to Maryland, a loud scary noise developed from the rear wheels area. I pulled over in Troy, googled Auto Repair Near Me, and 15 minutes later my car was being diagnosed at Whalen Automotive. I was dreading what I was about to hear when John showed me what was left of a metal guard that protects the brake assembly. It had corroded and was loose in the wheel well, scraping against the wheel. John removed the guard, charged me for 15 minutes labor, and I was on my way home! The rest of the drive was fine. I greatly appreciate the promptness, honesty, and desire to help that I experienced at Whalen Automotive. What was looking like a very stressful and expensive day turned out to be the best car-care experience I've ever had. Thanks, John!”


- Dan Douglas

★★★★★

“Outstanding. Best in the entire area. John and his staff are the very best!”


- Gerald Brown

★★★★★

“If you are going to own a car, you'd better have a team like Whalen Automotive to make your car operate at top performance for as many years as possible! At today's visit, the team at Whalen's Automotive was able to totally upgrade the 20-year-old headlight system on my car! It was like getting cataract surgery on my own eyes! Everything comes into view, and colors are enhanced for optimal safety! WOW!!! Thanks to everyone on the team at Whalen Automotive for everything you do to keep me safe and my car running GREAT for over 225,000 miles!”


- Ron Moss

★★★★★

“State inspection performed. Tires rotated. Reviewed next maintenance requirements. Convenient scheduling. Professional service.”


- Robert Donnaruma

★★★★★

“John and his staff demonstrate top quality service. A pleasure to refer to as my mechanic!!”


- Patrick Kerin

★★★★★

“Always friendly and they explain all options. Honest and trustworthy.”


- Amy Flores

★★★★★

“I cannot say enough good things about John and his crew. I initially went in for a simple oil change, which is when John relayed some concerns he had about my vehicle. He explained things clearly to me and made sure I understood why he recommended the services. My brakes were replaced, which should have happened a long time ago. They also fixed the ‘death rattle’ on my car, that SEVERAL other mechanics had told me wasn’t fixable. Prior to meeting John, the answer I received regarding the vicious rattle my car did when driving 70+ was, ‘Your Dodge Dart just does that.’ John said no way. He replaced my wheels and tires and gave it a full alignment. The rattle is GONE, like magic. I lived with a shaky car for years!! I can drive in peace and not worry about my car falling apart, it drives so smoothly. Money well spent. I will never bring my car anywhere else now. Thank you so much John and team!!!”


- Kaeleigh Benson

★★★★★

“Whalen Auto has been servicing my car for three years now, and I have been very happy with the service. John is honest and a knowledgeable technician. I won't take my car anywhere else. I was looking for a good auto repair shop that was convenient and the Car Talk website helped me find Whalen Automotive.”


- Dominick Cammarere

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